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The following settings are available for Technician Actions:
Setting |
Definition |
Description |
Description of technician action |
Action Code |
Code that is used in the technician's ticketing system for this action. For example, if the ticketing system has a field where the code "IMAC" is entered for performing an Install/Move/Add/Change action, then IMAC would be entered here. This code is used to exactly match the external feed values when running the audit function. |
Status to set |
(Not yet implemented) |
Organization ID to set |
(Not yet implemented) |
Department ID to set |
(Not yet implemented) |
Cost Center to set |
(Not yet implemented) |
Catch point(s) that must be completed |
The catch point(s) that must be completed when a technician performs this action. Select one or more from the list of available catch points. |