Settings

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Settings

The following settings are available for Technician Actions:

Setting

Definition

Description

Description of technician action

Action Code

Code that is used in the technician's ticketing system for this action.  For example, if the ticketing system has a field where the code "IMAC" is entered for performing an Install/Move/Add/Change action, then IMAC would be entered here.  This code is used to exactly match the external feed values when running the audit function.

Status to set

(Not yet implemented)

Organization ID to set

(Not yet implemented)

Department ID to set

(Not yet implemented)

Cost Center to set

(Not yet implemented)

Catch point(s) that must be completed

The catch point(s) that must be completed when a technician performs this action.  Select one or more from the list of available catch points.