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The template accepts a special tag for attachments that are to be submitted to any processing workflow.  

This tag is specifically for gathering attachments that will, in turn, be added to any workflow thread that is created in order to process the request.

The following tag can be placed in the template at a step that makes sense (usually a step where other general data about the request is being gathered):

[~RPAttachments550~]

Notice the syntax is different from normal - a tilda (~) character is used in place of the normal percent sign to delimit this special tag.

When the request portal encounters this tag in the template, a normal attachments area is displayed, offering the user the ability to add and remove attachments.  Any attachments currently with the request are also displayed in icon form.

Once the request is submitted, all attachments from the request will automatically be moved to the ensuing workflow thread.  From there the workflow may access the attachments.